WHEA Uncorrectable Error bug check value 0x00000124 or STOP 0x124 indicates a hardware-related problem that the Windows Hardware Error Architecture (WHEA) has detected. WHEA or Windows Hardware Error Architecture is an error reporting mechanism introduced in windows vista that replaced Machine Check Architecture. Malfunctioning hardware, Incompatible, outdated, or corrupt drivers, or Overclocking the CPU, GPU, or RAM beyond their stable limits can result in instability and trigger the WHEA Uncorrectable Error on Windows 10. Let’s find out the reason behind this blue screen error and solutions to get rid of this.
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Whea uncorrectable error Windows 10
Windows Hardware Error Architecture (WHEA) is a framework designed by Microsoft to handle hardware errors effectively and provide detailed information about these errors. This is helpful for diagnosing and troubleshooting hardware issues by providing error reports with information about the hardware component that caused the error.
The “Uncorrectable Error” part of the message indicates that the system’s error correction mechanisms, such as Error Correcting Code (ECC) memory or other hardware-based error correction features, were unable to rectify the problem. This could be due to various reasons, such as a faulty CPU, RAM module, motherboard component, or other hardware-related problems.
Common causes of WHEA Uncorrectable Errors include:
- Hardware Issues: Faulty or incompatible hardware components, such as RAM, CPU, motherboard, or graphics card, can trigger this error.
- Overheating: Excessive heat can cause hardware components to malfunction, leading to the WHEA Uncorrectable Error. Poor cooling or improperly applied thermal paste can contribute to overheating.
- Driver Problems: Outdated, corrupted, or incompatible drivers, especially those related to hardware, can lead to system instability and trigger this error.
- Hardware Overclocking: Overclocking the CPU, GPU, or RAM beyond their stable limits can result in instability and trigger the WHEA Uncorrectable Error.
- Power Supply Issues: Insufficient or unstable power supply to hardware components can lead to errors, including the WHEA Uncorrectable Error.
Check Hardware Connections
Ensure that all hardware components are properly connected. Reseat components like RAM, graphics card, and cables to eliminate loose connections as a potential cause.
- Turn off your computer and unplug all power cables.
- If you’re comfortable, open the computer case to access internal components.
- Carefully re-seat hardware components such as RAM sticks, graphics card, and cables (data and power) to ensure they are securely and properly connected.
- Look for any visible physical damage to components, connectors, or cables. Replace damaged components if necessary.
In addition, disconnect the newly installed device or all external devices and restart your PC to check Windows 10 whea uncorrectable error is fixed.
Outdated or incompatible drivers can cause communication issues between hardware and the operating system. Updating drivers ensures that the hardware components function correctly and are compatible with the latest system updates.
- Right-click on the Start button and select “Device Manager.”
- Expand categories and right-click on hardware components (e.g., Display Adapters, Processors) to update drivers
- Choose “Search automatically for updated driver software.”
In addition, Go to Settings > Update & Security > Windows Update and click “Check for updates.” Install any pending updates.
Check for Overheating
Overheating can cause hardware components to malfunction and generate errors. By monitoring temperatures and cleaning the system, you prevent thermal throttling and potential damage, ensuring stable performance.
You can Install software like HWMonitor or Open Hardware Monitor to monitor the temperatures of CPU, GPU, and other components.
Run the monitoring tool while using your computer normally. If temperatures are consistently high, it might indicate an overheating issue.
Power off the computer and clean dust from fans, heatsinks, and components. Ensure proper airflow within the case
Also consider reapplying thermal paste on the CPU. Follow manufacturer guidelines or seek professional help if unsure.
Overclocking increases the clock speeds of hardware components, which can lead to instability and errors if not properly managed. Returning components to their default settings eliminates the risk of instability caused by overclocking.
- Restart your computer and enter BIOS/UEFI settings by pressing the appropriate key (usually Del, F2, or F10) during startup.
- Navigate to the overclocking section and reset settings to default values.
Run Memory Test
Faulty RAM can lead to data corruption and system crashes. Running memory tests helps identify and isolate memory-related issues, allowing you to replace faulty modules and ensure system stability.
- Type “Windows Memory Diagnostic” in the Windows search bar and run the tool.
- Choose “Restart now and check for problems.” Windows will restart and perform a memory test.
Also, you can use tools like MemTest86 to perform a more thorough memory test. Create a bootable USB drive with the tool and follow the instructions to test your RAM.
The BIOS is responsible for managing hardware communication and settings. A BIOS update can provide bug fixes, stability improvements, and better compatibility with hardware components, reducing the chances of errors.
- Visit your motherboard manufacturer’s website and download the latest BIOS update for your model.
- Follow the manufacturer’s instructions to update the BIOS.
- Be cautious and follow the steps precisely to avoid any complications.
Check Power Supply
An inadequate or unstable power supply can result in hardware malfunctions, leading to errors like WHEA Uncorrectable Error. Ensuring a stable power supply helps maintain consistent performance and prevent potential data loss.
- Make sure your power supply unit (PSU) provides sufficient wattage for your hardware components.
- Ensure power cables are securely connected to components and the power supply unit. Consider using a surge protector.
Perform System Restore
If the error started occurring after a recent change, restoring the system to a previous state can revert any configuration changes that might have triggered the error, restoring system stability.
- Type “Create a restore point” in the Windows search bar and open the corresponding result.
- Click on the “System Restore” button and follow the prompts to restore your system to a point before the error occurred.
Repair Corrupt System Files
Sometimes The “whea_uncorrectable_error 0x00000124 Blue Screen” error may be due happen to a corrupted file system. To find corrupted registry files you just have to scan for them. First, Open the command prompt as admin. Type sfc/ scannow and press enter. Wait for completing the process.
This will scan your system for all its important system files, and replace them where necessary. You just have to wait for few minutes to finish the scan. When the System file check and repair is completed, restart your computer and check if your computer works smoothly.
Scan Hard Disk For Errors
If the problem persists, even after attempting all the above methods, then the problem could be due to a fault in your hard drive, bad sectors being the likely culprit. In order for you to determine whether or not you’re hard drive is damaged, you will need to scan it.
Disk errors can contribute to instability and potentially trigger various errors, including blue screen errors.
- Press the Windows key + X, and click on Command Prompt (Admin).
- In the command prompt window, type chkdsk c: /f /r command and press Enter key.
Tip: CHKDSK is the short of Check Disk, C: is the drive letter you want to check, /F means fix disk errors, and /R stands for recover information from bad sectors.
When it prompts “Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)”. Answer Yes to that question by pressing the Y key on your keyboard and press Enter.
Restart your computer to allow CHKDSK to scan and repair disk errors during the startup process. This will scan and attempt to fix any errors on the disk. This process may take some time, so be patient.