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[Fix] Microsoft Edge not working on windows 11/10

Here is how you can diagnose the root cause of the issue and implement the appropriate solutions to restore Microsoft Edge to full functionality.

Microsoft Edge the default browser on Windows 11 and 10 offers a fast and secure browsing experience. However, like any other software or app, it can sometimes encounter problems that prevent it from working properly. Sometimes you may experience Microsoft Edge not working, crashing, freezing, slow loading, or not opening at all. In this article, we’ll explore common reasons behind this and step-by-step solutions to get your browser back on track.

How to Fix It When Microsoft Edge Is Not Working

Several factors could contribute to Microsoft Edge’s malfunctioning, and result edge freeze or crash unexpectedly. Sometimes it may be delays while loading web pages or navigating within the browser, or Microsoft Edge fails to launch altogether.

  1. Outdated Browser Version: Using an outdated version of Microsoft Edge may lead to compatibility issues with websites and services.
  2. Corrupted Browser Cache: Accumulated cache and browsing data can become corrupted over time, impacting Edge’s performance.
  3. Conflicting Browser Extensions: Third-party extensions or plugins installed in Microsoft Edge might conflict with its core functionalities.
  4. System Updates: Recent Windows updates or system changes could potentially disrupt Microsoft Edge’s stability.
  5. Network Connectivity Problems: Issues with internet connectivity or DNS settings may hinder Edge’s ability to connect to websites.

Depending on the specific problem you are facing, there are different methods you can try to fix Microsoft Edge not working. Here are some of the general steps you can follow:

Check for edge Updates

One of the first steps in troubleshooting Microsoft Edge is to ensure that you’re using the latest version. Microsoft regularly releases updates including bug fixes and improvements that can address issues causing the browser to malfunction.

To check for updates:

  • Open Microsoft Edge on your computer,
  • Click on the three-dot menu in the top-right corner.
  • Navigate to Help & Feedback > About Microsoft Edge.
  • If an update is available, Edge will automatically download and install it.

Update Microsoft Edge

In addition, open Windows settings, navigate to Windows Update, and hit check for updates. If new updates are available allow them to download and install. Once done, reboot your computer to apply changes. Now check if Microsoft Edge working normally.

Clear Browser Cache and Cookies

Accumulated cache and cookies can sometimes lead to performance issues. If Microsoft Edge Not Responding, Clearing these temporary files resolve the issues.

Here’s how to do it:

  • Open Microsoft Edge, Click on the three-dot menu and select Settings.
  • Scroll down and click on Privacy, Search, and Services.
  • Under Clear browsing data, click on Choose what to clear.
  • Check the boxes for Cached images and files and Cookies and other site data.
  • Select Time Range all time and Click Clear now.

Microsoft Edge clear browsing data

Disable edge Extensions

Extensions can enhance your browsing experience, but they can also be a source of conflicts, causing Microsoft Edge Not Responding. Try disabling extensions one by one to identify if any particular one is causing the issue.

Temporarily disabling extensions can help identify if they are the root cause of the issue.

  • First Open Microsoft Edge on your computer
  • Click on the three-dot menu and select Extensions.
  • Toggle off each extension individually and test if Edge works properly.

Disable Edge Extensions

Repair Microsoft Edge

Since Microsoft Edge is built into Windows 11, you can’t uninstall and reinstall it but Microsoft has left the option to repair the Edge, and Windows will essentially reinstall the browser. Any of the browser’s broken, damaged, or missing files in its program folder and Windows registry will be replaced, and this could potentially get it to start working again.

To repair Edge in Windows 11

Right-click the Start menu and select Installed apps

From the list of apps, scroll down to locate Microsoft Edge and click on the three dots on the right Then, click on Modify.

Modify edge

  • Windows will ask if you want Microsoft Edge to make changes to your device, so click Yes. A small window will pop up, so click on Repair to begin the process.

Repair Microsoft edge

Repairing Microsoft Edge can help you troubleshoot a whole host of issues and good thing you will not lose any of settings or data in the process.

Reset Microsoft Edge default

If the issues persist, you can reset Microsoft Edge to its default settings. Keep in mind that this will remove your browsing history, saved passwords, and other customizations.

  • Open Microsoft Edge.
  • Navigate to “Settings” and select “Reset settings.”
  • Click on “Restore settings to their default values.”

Reset Microsoft Edge Default

Run SFC and DISM Scans

Corrupted system files can also lead to browser malfunctions. Running System File Checker (SFC) and Deployment Image Servicing and Management (DISM) scans can identify and repair corrupted system files that may be affecting Microsoft Edge’s functionality.

Here’s how to run these scans:

  • Open Command Prompt as an administrator.
  • Type “sfc /scannow” and press Enter. Allow the scan to complete.
  • If issues are found, run DISM by typing “DISM /Online /Cleanup-Image /RestoreHealth” and pressing Enter.
  • Restart your computer after both scans are complete.

Run SFC and DISM command

Check for Malware

Malware infections can disrupt various aspects of your system, including web browsers like Microsoft Edge. Perform a thorough scan of your system using Windows security (defender) or reputable antivirus software to detect and remove any malware or potentially unwanted programs (PUPs).

Again Certain third-party software can interfere with the proper functioning of Microsoft Edge. Antivirus programs, firewalls, or VPNs might be causing conflicts. Try temporarily disabling them to see if it resolves the issue.

Create a New User Profile

Sometimes, user profile corruption can lead to Microsoft Edge not working correctly. Creating a new user profile can help determine if the issue is specific to your current profile.

Here’s how to create a new user profile in Windows:

  • Open Settings and go to Accounts.
  • Select Family & Other Users.
  • Under Other users, click on Add someone else to this PC.
  • Follow the prompts to create a new user account.

Log in to the new account and check if this helps fix the Microsoft Edge Not Responding or not working problem on Windows 11.

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